General Contact

We're happy to answer any questions, help you with returns, or guide you with installation tips.
(704) 776-0296
Customer Service Phone and Chat Hours are M-F 8:30am-5pm EST. Saturday 10am-2pm EST.

July 4, 2026 Holiday Schedule

Manufacturing will be closed for maintenance and the holiday on July 1, 2026 and will re-open on July 6, 2026. NO PICKUPS WILL BE AVAILABLE DURING THIS TIME.
Customer service will be closed for the July 4th holiday on Friday July 3 and will re-open on July 6, 2026. Email us at sales@onlinefencestore.com or info@onlinefencestore.com during the holiday weekend and we will try to answer any questions. Shop Online 24/7/365.

Save Cart & Email It To Us
If you need some help with your order or would just like us to review it, hit the "SAVE CART" button in your shopping cart and email it over to info@onlinefencestore.com. We will receive an email with your cart contents where we can review it, make any changes, and send it back to you.

You can text (704) 776-0296 or contact us through WhatsApp and we will try to respond outside of regular customer service hours.

If you need assistance outside of our phone support times, you can email us at info@onlinefencestore.com or fill out the form below. You can also visit our FAQs page to view commonly asked questions.